Ideally situated at the heart of Sandakan's waterfront, this is undoubtedly the city's finest hotel. Fully equipped with modern conveniences aimed at the savvy international traveller, this property combines delicious food and stylish interiors with a prime ocean-view location.
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In the context of Sandakan, this hotel is right in the thick of the action. There are huge shopping malls either side of the property and its waterfront location is unrivalled for grandeur. Most people visit this far-flung corner of Borneo in order to visit the world-renowned orangutan sanctuary at nearby Sepilok, and the hotel is an easy 45-minute drive away.Address: Sandakan Harbour Square, 90000 Sandakan, Sabah, Malaysia.
Style & character
This is a modern and sleek high-rise property set within a not-so-pretty city. While the rest of Sandakan may be a bit of a mess, this hotel is a testament to the high standards of the Sheraton brand. There are fresh flowers throughout and the lobby is a particularly elegant space, featuring a self-playing grand piano. Popular with both international travellers and affluent locals, this is the place to be seen – especially for sundowner drinks.
Service & facilities
Standards are excellent compared to other options in Sandakan. There's a small but well-equipped modern fitness centre, a large open-air pool overlooking the harbour and a complimentary valet service that will fetch your car from the nearby multi-storey car park. The service is impeccable throughout.
Spacious, modern and clean, the bedrooms are of a high standard throughout, with large desks and comfortable chairs. One whole wall is afforded to windows, and rightly so – the views across the city’s coastline are expansive and impressive. The rooms, like the entire hotel, are fresh and clean, with plenty of power outlets and lighting options. Bathrooms are slightly on the small side, but they’re more than comfortable, with step-in bathtub-showers.
Food & drink
The ground floor restaurant, Wrapped, is a high quality but informal snack bar serving good salads, burgers and cakes. The coffee is outstanding, but the meal portions are somewhat stingy for the price. The Eatery restaurant serves up very good evening meals, including local curries and extremely succulent steaks. The Best Brew bar has daily live music, darts and a pool table, plus several European beers on tap.
Breakfast is impressive, with plenty of western dishes plus Asian soups and salads.
Access for guests with disabilities?
People with disabilities are well looked after and there are specially modified rooms on the 15th and 16th floors. These have lots of handrails and the bathrooms feature easy access showers.
There are two interconnecting rooms for families to use on each of the hotel’s 26 floors. The swimming pool is a safe place for children to play and there’s a kids’ menu of sandwiches and pastas.
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